Privacy Policy
Last Updated: April 1, 2026
Strickland Motor Co ("Strickland," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, make vehicle reservations, purchase merchandise, subscribe to our newsletter, or otherwise engage with us.
By engaging with us, you are agreeing to our collection, use, and disclosure of your personal information as explained in this Privacy Policy. When we say "personal information," we mean information that can identify you directly or indirectly. We have written this Privacy Policy to make it easy for you to understand how Strickland collects, uses, shares, and safeguards your personal information. If you have questions regarding our privacy practices, please contact us through the "Contact Us" section below.
1. Personal Information We Collect
We collect personal information from various sources and through different channels as you interact with Strickland:
Information You Provide Directly:
• Contact information (name, email address, phone number, mailing address)
• Vehicle reservation information (Champion Edition reservations, Enthusiast Edition Spot-Savers, vehicle preferences, configuration choices)
• Payment information (credit card details, ACH information, wire transfer details processed through Buy Me a Coffee, Shopify, or our payment processors)
• Purchase and order information for merchandise
• Newsletter subscription information
• Information submitted through website contact forms
• Communications with us via email, phone, or social media platforms
• Comments, messages, and content you post on our social media pages
Information We Collect Automatically:
• Device information (IP address, browser type, operating system)
• Website usage data (pages visited, time spent, links clicked, referring website)
• Cookies and similar tracking technologies (see Section 4 below)
• Analytics data through Google Analytics and Facebook Pixel
Information from Third-Party Services: We may receive information from third-party platforms we use to provide services to you, including Buy Me a Coffee (for reservations and donations), Shopify (for merchandise sales), Mailchimp (for newsletter delivery), HubSpot (our customer relationship management system), and social media platforms where you interact with us.
2. How We Use Personal Information
We use your personal information for the following purposes:
• Processing and managing vehicle reservations
• Communicating with you about your reservation, including configuration invitations and updates
• Processing payments and refunds
• Fulfilling merchandise orders placed through Shopify
• Sending newsletters and marketing communications (with your consent)
• Providing customer service and responding to your inquiries
• Improving our website, products, and services
• Analyzing website usage and customer preferences
• Complying with legal obligations
• Preventing fraud and protecting our legal rights
Please note: Strickland does not make automated decisions about you that produce legal or similarly significant effects.
3. How We Share Personal Information
We share personal information with third parties only as described below. We enter into contracts that require recipients to keep personal information confidential and use it only for the purposes we specify.
Service Providers:
• Payment processors (Buy Me a Coffee, Shopify, and other payment service providers)
• Email marketing services (Mailchimp)
• Customer relationship management (HubSpot)
• Analytics providers (Google Analytics, Facebook)
• Cloud storage and IT infrastructure providers
• Legal, financial, and professional consultants
Legal Compliance: We may disclose personal information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: If Strickland is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
Sharing for Personalized Advertising: We may share certain information with advertising partners like Facebook to show you personalized ads based on your interactions with our website. This includes data collected through Facebook Pixel. You can opt out of personalized advertising as described in Section 4 below.
Sale of Personal Information: Strickland does not sell personal information to third parties for monetary compensation. We do not sell personal information of minors under the age of 16.
4. Cookies and Tracking Technologies
Our website uses cookies, web analytics services, and similar tracking technologies to collect information about your online interactions. This includes demographic data, browser type, IP address, pages visited, activities on the page, and the date and time of your visit.
Cookies: Cookies are small text files stored on your device that help us recognize your browser and remember certain information. We use cookies for functionality, analytics, and advertising purposes.
Google Analytics: We use Google Analytics to understand how visitors engage with our website. Google Analytics collects information through cookie placement. To learn more about Google Analytics, including how to opt out, visit https://tools.google.com/dlpage/gaoptout.
Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising and show you relevant ads on Facebook. You can control how Facebook uses your data for advertising by visiting your Facebook Ad Preferences.
Managing Cookies: Most web browsers allow you to manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website. We do not currently honor "Do Not Track" signals from web browsers.
5. Data Retention and Security
Retention: We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless the law requires us to keep it longer. When deciding retention periods, we consider our legal obligations, the nature of the information, our relationship with you, and potential risks from unauthorized use or disclosure.
Security: Strickland uses reasonable administrative, technical, and physical security measures to protect the personal information we retain. We limit access to personal information to those who need it to perform their duties. However, no online data transmission is guaranteed to be 100% secure, and we cannot guarantee absolute security of your information.
6. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include:
• Right to Access: You can request information about the personal information we collect and use.
• Right to Correct: You can request that we correct inaccurate personal information.
• Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
• Right to Opt Out: You can opt out of certain uses of your personal information, including for marketing purposes or personalized advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us at customerprivacy@stricklandmotorco.com or call us at +1 (206) 555-0100. We will respond to your request within the timeframe required by applicable law, typically within 45 days.
We may need to verify your identity before processing your request. If you use an authorized agent to submit a request on your behalf, we may require written authorization and verification of both your identity and the agent's authority.
7. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
• The right to know what personal information we collect, use, and share
• The right to delete personal information we have collected from you
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information for personalized advertising
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your privacy rights
California residents may make up to two verifiable consumer requests within a 12-month period free of charge. To exercise these rights, please contact us using the information in Section 10 below.
8. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, including Buy Me a Coffee, Shopify, and social media platforms. This Privacy Policy does not apply to those third-party websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes to how we collect or use your personal information, we will notify you by posting a prominent notice on our website or by sending you an email. Your continued use of our services after we post changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Email: legal@stricklandmotorco.com
Website: www.stricklandmotorco.com